• Discoverability Hidden
  • Join Policy Restricted
  • Created 28 Jun 2019

Support & Service Plans

[trying to capture the "Plans & Pricing" language without explicitly mentioning $$$]

Staff Support

QUBES staff are available to help you make the most of the QUBES social-cyberinfrastructure. QUBES can provide both technical support and guidance on building community at your event. If you would like more information about any of the topics below, please submit a ticket [link]

Technical Set-up and Support

  • Personalized QUBES training
  • Group setup 
  • Page creation and design
  • Publishing support
  • Tech Check with QUBES staff pre-event

Social Support and Community Building

  • Event design consultation on engagement, interactivity, and/or accessibility
    • UDL consult?
  • Troubleshooting session with QUBES staff'
  • Building community at your event
  • Maintaining community connections after your event
  • Advertising and marketing 
  • Supporting adoption of open education practices?

DIY with Open Access

QUBES cyberinfrastructure and documentation on suggested event practices are openly available. Anyone can register for a free account and create workspaces on QUBES to support their events. We also provide open access to our templates, documentation, and suggestions for making online events engaging and accessible. An * denotes that there are ways for QUBES staff to streamline these processes for you. 

Group Features

QUBES groups act as a customizable workspace or website for your event. They include features of many collaborative tools, allowing you to:

  • Add, edit, and manage page content*
  • Control group membership
  • Send email announcements to group members
  • Provide sub-group workspaces*
  • Offer discussion forums*
  • Create collections of materials and resources*
  • Utilize a shared calendar*

The visibility of each component can be controlled to restrict access to group members only or allow public access to any section. 

Open Publishing Platform

QUBES also hosts an open educational resource publishing platform, available for anyone to use. Features of QUBES resources:

  • A permanent URL
  • Digital Object Identifier
  • Citation
  • Views and download metrics
  • Creative Commons license
  • Option for others to adapt your work
  • Option for you to version your work

QUBES Documentation

Don't reinvent the wheel! We have made our templates, documentation, and suggested practices openly available as well: 

  • Knowledge Base articles
  • Event template pages
  • Partner project support templates
  • Facilitation guides*
  • Webinar on designing engaging and accessible events*

Version 1

As many things go into preparing for and executing a workshop in the QUBES space, we have created multiple levels of support that QUBES staff can give you. Please look at all the options and feel free to contact **** for more information. [maybe a ticket?]

Infrastructure

Free: Access to group templates, help articles, guides
Level 1: Free + Up front consultation and assistance/training as needed
Level 2: Level 1 + we set everything up for you
Level 3: Level 2 + we do all your zoom rooms ($1,000,000)
 

Social

Free: Access to our best practices guides
Level 1: Up front consultation and assistance as needed
 

 

Amenities

Free

Level 1

Level 2

QUBES Accounts yes yes yes
Customizable access yes yes yes
Announcements yes yes yes
Forums yes yes yes
Calendars yes yes yes
Collections     yes yes yes
Project Spaces yes yes yes
Template Pages yes yes yes
Open Ed Resource Publishing yes yes yes
Best Practice Guides yes yes yes
Pre-meeting Consultation (1hr)   yes yes
QUBES training (1hr)   yes yes
Creation of Group Pages     yes
Trouble-shooting with QUBES staff     yes
Tech Check with QUBES staff      yes
       
       
       
       

 

 

yesAnd if you would like to have QUBES staff also host and run your zoom meetings, that can be arranged for a cost of $1,000,000.surprise