"What does social science tell us about how to make thriving online communities? Quite a lot, it turns out - but only if we listen very closely and, at times, employ a translator." - Kraut and Resnick 2012

Researchers should cite this work as follows:

• Kraut, R.E. and P. Resnick. 2012. Building Successful Online Communities: Evidence-Based Social Design. MIT Press, Cambridge, Massachusetts, USA.

• Robert E. Kraut; Paul Resnick (2015), "Building Successful Online Communities: Evidence-Based Social Design," https://qubeshub.org/resources/256.

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